ASSISTANCE AND CONTACTS
The services offered by ZANELLI make use of great quality and functionality. All this is aimed at customer satisfaction.
Our machines are set up for remote connection with dedicated state-of-the-art systems facilitating rapid intervention by Zanelli technicians and ensuring the highest level of IT security.
Immediate telephone support with a staff of expert engineers, always ready to assist customers by supporting them at all times.
Support through state-of-the-art augmented reality technologies for immediate assistance in the field
Constant presence on the territory thanks to teams of technicians organized to intervene quickly on the resolution of mechanical, electrical and software problems. Two offices to promptly support customers also through branches.
Vast number of spare parts at all our offices both in Italy and abroad, for rapid shipments and immediate deliveries. The use of primary brands in the choice of components guarantees high construction quality and a widespread availability of the components most subject to wear.
To make the most of the potential of our machines and systems and therefore fully understand their functionality and characteristics, we organize seminars and technical courses both at Zanelli offices and at customer companies.
Our customers can take advantage of a scheduled maintenance service on machines and systems in order to keep the equipment always performing.
We offer a professional after-sales assistance service, internationally recognized, thanks to our staff of specialized technicians and adequate means to respond to every need.
Fill out the form on the side to contact us, so we can respond to your request.